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Frequently Asked Questions
Quick answers to common questions about Nexus SMS
What is the onboarding process like?
Our onboarding process takes 2-4 weeks depending on your school's size. We provide dedicated support, staff training, data migration assistance, and ensure a smooth transition from your existing system.
Do you offer data migration from other systems?
Yes, we specialize in seamless data migration from legacy systems. Our team will work with you to ensure all your existing data is accurately transferred to Nexus SMS with minimal downtime.
What is your pricing model?
We offer flexible pricing based on your school's size. Essential plan starts at $299/month for up to 500 students, Professional at $599/month for up to 2,000 students, and Enterprise for unlimited students with custom pricing.
Is there a free trial available?
Absolutely! We offer a 30-day free trial with full access to all features. No credit card is required to get started. This gives you plenty of time to explore and evaluate Nexus SMS for your school.
What kind of support do you provide?
We provide email support on all plans and phone support on Professional and Enterprise plans. Additionally, we offer comprehensive documentation, video tutorials, webinars, and dedicated account managers for Enterprise clients.
Is my data secure?
Data security is our top priority. Nexus SMS is GDPR compliant, features end-to-end encryption, role-based access control, and regular security audits. We use industry-leading cloud infrastructure with automatic backups.
Ready to Get Started?
Join 500+ schools already transforming their operations with Nexus SMS. Start your free trial today.